We recognize that once you have placed your order, you are eagerly awaiting your magical tools and items. We strive to fill all orders as soon as possible.
Orders generally ship in 3-5 business days but orders with items we make on-site (perfumes, candles, ritual kits, wire wraps, etc.), intuitively chosen items (such as well offerings) and most custom items can take up to 14 business days to ship. Orders placed during the holidays, from trade shows, from our collectible crystals category or our live sales may take additional time to process as well.
As we source only the highest quality ingredients and specialty items, there is a chance your order might be delayed beyond this. If this occurs, you will receive a notification regarding the delay and the expected ship date. On the rare occasion we are backordered on an item we will notify you as soon as possible to help you find a similar product or issue a store credit.