We recognize that once you have placed your order, you are eagerly awaiting your magical tools and items. We strive to fill all orders as soon as possible.
Orders generally ship in 3-5 business days but orders with items we make on-site (perfumes, candles, ritual kits, wire wraps, etc.), intuitively chosen items (such as well offerings) and most custom items can take up to 14 business days to ship. Orders placed during the holidays, from trade shows, from our collectible crystals category or our live sales may take additional time to process as well.
As we source only the highest quality ingredients and specialty items, there is a chance your order might be delayed beyond this. If this occurs, you will receive a notification regarding the delay and the expected ship date. On the rare occasion we are backordered on an item we will notify you as soon as possible to help you find a similar product or issue a store credit.
Comments
2 comments
I hope everyone is staying safe and I hope everyone is healthy who is working for SageGoddess. I have purchased items from your store before and they are 99% of the time better than expected. My package is taking longer to ship this time but I trust that it is being sent with magic and nice surprises. The last package I ordered came with a sample, and description cards and a sage leaf for every individual stone. I have been using the roll on Angelefos perfume a couple of times a day. I can't get over the fragrance. I had also purchased a sphere: the rose quartz, Carnelian and peach aventurine one. I am looking forward to receiving my next package and continuing to be a customer. Thank you, Kevin, Athena and the rest of SageGoddess for making available items I can't get by myself and for your support.
I got all my orders. Their customer service was friendly
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