I'm missing an item from my order? Cherron October 24, 2017 20:07 Updated Follow We apologize for the inconvenience if your order was shipped incomplete. Please create a support ticket and our team members will make sure you receive your missing items as soon as possible. Related articles How can I contact you? Will I have to pay to ship a damaged item back to you? Why should I anoint my crystals? My item was damaged during shipping, what can I do? What does it mean if I’m “on the cusp?” Comments 0 comments Please sign in to leave a comment.