If you logged into your Sage Goddess account during checkout then you can always check the status of your order from within your account. Please follow the steps below:
- Log into your Sage Goddess account
- Go to ORDERS under MY ACCOUNT
- Click VIEW next to an order to see more details
You can also click here to go directly to your ORDERS overview.
Here's what the different order statuses mean:
- Completed: Your order has shipped
- Processing: We have received your order and are currently working on fulfilling it
- Canceled: The order was canceled (declined payment, system time-out, etc.)
- Pending Payment: Payment information has not yet been submitted
- Failed: The payment failed
If you checked out as a guest then you will not be able to see the order status from within your account. For all orders, we send out an order confirmation via email and we will also send you an email notification once your magical package ships.